There are many inquiries. Why don’t customers place an order to see what the sales champion says?

Release Date:2025-01-08

Views:

Hello boss, have you ever encountered this situation? Tons of inquiries pile up, but actual orders are few and far between? Don't rush to blame the platform or the customers. First, we need to reflect on ourselves and see if the problem lies within us.

Receiving an inquiry is no reason to celebrate too soon. Hasty replies can be disastrous! Stay calm, spend 30 minutes analyzing thoroughly, and craft a comprehensive email with clear content. Only then will clients understand and be interested in continuing the conversation.

Pricing also requires skill. Don't quote blindly—tailor your prices based on client type. End-users prioritize quality, while traders focus on price. Understand your client's background before offering suitable quotes. Moreover, ensure your quotation is detailed and complete, avoiding any impression of perfunctory treatment.

Business knowledge must be comprehensive! Think from the client's perspective—address their concerns directly. Avoid falsehoods; answer questions honestly and completely. If something isn't feasible, provide alternative solutions to demonstrate your sincerity and professionalism.

Finally, don't just wait for clients after sending a quote. Follow up proactively to understand why they haven't responded. Did they not receive the quote? Is the price too high? Or did they simply forget amid numerous quotes? Identify the reason and follow up accordingly.

So, fellow export experts, improving inquiry conversion requires attention to these details! Don't let clients slip away due to your negligence. Remember, every inquiry response is an opportunity—seize it! Follow me next time as we explore how to categorize and manage inquiry clients.

If you have any questions about foreign trade website construction or operations, feel free to consult E-Yingbao technical support via WeChat: Ieyingbao18661939702. Our staff will sincerely assist you!