New SASO Regulations Take Effect on May 1: Official Websites for Electronic Products Must Include Arabic Energy Efficiency Labels and Local Maintenance Commitments

Publish date:May 01 2026
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The Saudi Standards Authority (SASO) will implement new regulatory requirements on May 1, 2026, covering all electronic and electrical products entering the Saudi market. This policy directly impacts export companies operating online brands in Saudi Arabia, posing a substantial compliance barrier, particularly for sub-sectors such as consumer electronics, home appliances, IT equipment, and smart hardware.

Event Overview

The Saudi Standards Authority (SASO) has announced that, starting May 1, 2026, all electronic and electrical products sold in the Saudi market must have their official brand websites display a SASO-certified Arabic energy efficiency label (including a QR code linking to the SASO database) on the corresponding product page, and embed a maintenance commitment signed by an authorized local service provider in Saudi Arabia (which must include a service network map and a clear response time). Websites that fail to meet this requirement will prevent importers from completing the SABER registration process.

Which sub-sectors will be affected?

Direct trading enterprises

Foreign trade companies or brand owners that directly export electronic and electrical products to Saudi Arabia are primarily responsible for the compliance of their official website content. The impact is reflected in the following: a new website verification step is added as a prerequisite for SABER registration; if the website fails to implement the required two-factor authentication (Arabic energy efficiency label + local maintenance commitment), customs clearance will be directly blocked.

Processing and manufacturing enterprises

Electronics manufacturers that produce for overseas brands (OEM/ODM) may not directly operate their own websites, but they may still be required by the brands to provide energy efficiency data packages that comply with SASO certification requirements and to connect with local service providers. The main impacts are: increased obligations to coordinate technical documentation; and some clients may include this compliance capability in their supplier onboarding assessments.

Channel distribution enterprises

Businesses engaged in electronics and electrical appliance distribution, e-commerce operation, or platform onboarding services in Saudi Arabia are required to assist upstream brands in completing website upgrades and integrating local maintenance resources. The impact includes: service contracts may include new compliance clauses; and businesses must verify whether partner brands' websites meet the latest SASO disclosure requirements, otherwise, the registration progress of their own represented products will be affected.

Supply chain service companies

Companies providing third-party services such as SABER registration, energy efficiency certification, local representatives, and after-sales network setup are facing minor adjustments to their business structure. The impact is reflected in: website compliance audits becoming a new checkpoint for SABER registration; and the need to integrate website technology implementation capabilities (such as multilingual tag embedding and dynamic QR code generation) with the ability to implement local maintenance agreements.

What key areas should relevant enterprises or practitioners focus on, and how should they respond at present?

Please pay attention to updates to the SASO official website and the SABER platform.

Currently, only the policy's effective date and core requirements have been confirmed. SASO has not yet released specifications for the energy efficiency label embedding format, maintenance commitment templates, or the specific verification logic for the SABER system. Enterprises should continuously monitor announcements on the SASO English website and the SABER platform, paying particular attention to the technical implementation details starting in the fourth quarter of 2025.

Prioritize adaptation for key product categories to avoid a "one-size-fits-all" approach to rectification.

Analysis suggests that the requirement will have a faster impact on energy-sensitive product categories (such as air conditioners, refrigerators, monitors, and LED lighting), as these are already subject to mandatory energy efficiency labeling. Low-power accessories (such as charging cables, keyboards, and mice) may be subject to later scrutiny. Companies should prioritize their website upgrades based on Saudi import volume and the historical intensity of energy efficiency regulations for each product category.

Initiate the selection and agreement signing of local maintenance service providers ahead of schedule

The maintenance commitment letter must be signed by a local authorized service provider in Saudi Arabia and must include a service network map and a commitment to response time. Observations suggest that the number of service providers with nationwide service networks and SASO accreditation is limited. Companies should initiate due diligence on service providers and negotiate agreements before the end of 2025 to avoid a backlog of signings close to the effective date.

Incorporate official website content into export compliance responsibility chain management

From an industry perspective, this adjustment signifies that Saudi Arabia has formally incorporated brands' digital touchpoints into its regulatory loop. Companies are required to include the management of their official website product page content in their export compliance processes, establish cross-departmental collaboration mechanisms (marketing + compliance + legal + IT), and ensure that label information is consistent with the SASO database in real time, and that maintenance information is verifiable and traceable.

Editor's Viewpoint / Industry Observation

Observably, this policy is not an isolated regulatory action, but rather a continuation of SASO's push for "full-chain digital regulation"—following the electronic product registration through the SABER system and the launch of the EER energy efficiency database, this extends regulation to the brand's digital interface. More importantly, it signals that Saudi Arabia is gradually shifting its market access review from "single-point document compliance" to "end-to-end digital behavior compliance." The industry needs to continuously monitor whether this expands to other product categories (such as auto parts and medical devices) and whether it aligns with Saudi Arabia's Consumer Protection Law to strengthen online information disclosure responsibilities.

Conclusion

The new regulation essentially legalizes the obligation for digital presentation of electronic and electrical products in the Saudi market. Its industry significance lies in establishing a regulatory paradigm where "the official website is the compliance interface." It is more appropriate to understand this as a structural adjustment that needs to be implemented in stages, rather than a short-term, rushed task. Companies should adopt a prudent and pragmatic approach, focusing on verifiable, executable, and traceable actions, avoiding over-interpretation or passive waiting.

Information source explanation

Primary source: Official announcement from the Saudi Standards Agency (SASO) (released in 2025, with an effective date specified as May 1, 2026). Areas requiring continued monitoring: SASO has not yet released details regarding the technical standards for embedding energy efficiency labels on web pages, the list of qualified organizations signing maintenance commitment letters, and the automatic verification mechanism of the SABER system.

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