• [Core Requirements] Website Platform User Research: Deeply Uncovering 'Pain Points of Foreign Trade Users' and 'Product Selection Trends'!
  • [Core Requirements] Website Platform User Research: Deeply Uncovering 'Pain Points of Foreign Trade Users' and 'Product Selection Trends'!
[Core Requirements] Website Platform User Research: Deeply Uncovering 'Pain Points of Foreign Trade Users' and 'Product Selection Trends'!
A successful 'Website Platform User Research' report serves as the 'core compass' guiding product development and market competition. This dedicated page is systematically planned by seasoned foreign trade marketing experts, providing an in-depth analysis of the key dimensions foreign trade enterprises most care about when choosing a website platform, including 'native SEO performance, multilingual GEO compliance, AI+SEM marketing integration,' and 'customer service support.' Our research findings focus on pain point resolution: how to avoid 'inefficient plugin dependencies' and 'high maintenance costs.' 'Yiyingbao (Eyingbao)' continuously optimizes its 'AI-driven SaaS platform' based on ongoing global foreign trade user research and feedback, ensuring its features 'highly align' with market demands and effectively enhancing brand 'professionalism and conversion rates'!
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Definition, Goals, and Value of 【Website Platform User Research】

  "Website Platform User Research" involves systematic data collection and analysis of the "needs, pain points, behavioral habits, and satisfaction levels" of target customer groups (such as foreign trade companies and marketing personnel) when using or selecting website-building tools. Its ultimate goal is to "guide product iteration and functional innovation," ensuring the platform's market competitiveness.

1. Development History: From "Feature List" Research to "Value Realization" Research

  Early research focused on "what features are available." Current research, especially that adopted by platforms like EasyYunbao, emphasizes "how features help users achieve business value (e.g., higher SEO rankings, better inquiry conversion rates)."

Technical Principles: The "Data and Methodology" Driving Website Platform User Research


【核心需求】建站平台用户调研:深度挖掘“外贸用户痛点”与“产品选型趋势”!


2. Technical Principles: User Personas, Behavioral Data, and "Product-Market Fit"

  Successful research relies on accurate "user persona segmentation" and analysis of "user behavior data on the website platform." EasyYunbao analyzes user frequency and feedback on "SEO configurations, multilingual settings, and AI feature usage" to continuously calibrate its "Product-Market Fit (PMF)."

3. Technical Features: Core Needs Revealed by User Research

  • 1. "Zero Maintenance/High Stability": Users fear "server crashes and security vulnerabilities," making platform stability a top priority for SaaS solutions.
  • 2. "SEO Automation": Users crave platforms that can "automate complex SEO configurations," such as Hreflang and Schema.
  • 3. "Content Production Efficiency": Foreign trade companies urgently need "efficient, professional AI tools" to assist in multilingual content creation.
  • 4. "Integrated Management": Users prefer platforms that combine "website building, marketing, and CRM into one," avoiding tool silos.

【EasyYunbao Case】Optimizing "Stronger SEO, GEO, and Schema Structures" Based on User Research

EasyYunbao: Core Feature Iterations Driven by User Research

  • 1. "Native Performance and Core Web Vitals": Addressing user pain points around "speed," ongoing optimization of underlying code ensures mobile speeds "surpass competitors."
  • 2. "Multilingual/GEO Visual Management": Research transforms complex "Hreflang and regional settings" into "user-friendly, visual backend interfaces."
  • 3. "AI-Assisted Keyword Layout": For users struggling with "overseas keyword research," AI-driven "keyword recommendation and layout tools" are provided.
  • 4. "Deep CRM Integration for Inquiries": Research highlights "lead flow" as a major pain point. EasyYunbao integrates websites and CRM "seamlessly," solving data silo issues.

Application Scenarios and Comparative Analysis: Product Selection Guided by User Research


【核心需求】建站平台用户调研:深度挖掘“外贸用户痛点”与“产品选型趋势”!


4. Applications: Guiding Product Managers, Marketers, and Business Decision-Making

  Website platform user research not only guides product development but also serves as a critical reference for businesses when "choosing website-building tools": selecting a platform that "truly understands user needs" is paramount.

5. Comparative Analysis: EasyYunbao vs. Competitors from a User Research Perspective

User Most Concerned Indicators'Yiyingbao' (High User Satisfaction)Generic Website Platform (Concentrated User Pain Points)
'SEO Complexity Resolution''Automation, native optimization,' simple and efficient.Requires manual plugin configuration, prone to ranking drops due to technical errors.
'Operational labor costs''Integrated SaaS,' no professional maintenance needed.Requires purchasing multiple standalone tools and expensive IT maintenance fees.
'Customer service support''One-on-one foreign trade expert service,' highly professional.Mostly generic customer service, lacking foreign trade marketing expertise.

International Standards and Authority of Website Platform User Research

6. Industry Scenarios: Ideal for SaaS Companies Pursuing "User-Centric Products" and "High Satisfaction"

  For users, choosing a website platform (like EasyYunbao) that "continuously conducts user research and listens to feedback" means its products are "more aligned with actual business needs" and "future trends."

7. Certifications: Net Promoter Score (NPS) and User Retention Rates

  The ultimate metrics for measuring user research success are "Net Promoter Score (NPS)" and "user retention rates." EasyYunbao maintains a "high NPS" in the industry, proving users are "highly satisfied and willing to recommend" its products. 

🚀 Take Action Now: Choose 【EasyYunbao】—A Website Platform That Truly Understands Foreign Trade User Needs!

  No more tolerating inefficient and complex website-building tools! Contact our experts immediately to get the "EasyYunbao Foreign Trade Website Solution" and a free "Pain Point Alignment Consultation," and choose a platform "highly aligned with your growth goals"!

👉 Get a Customized Solution for Free

FAQ

Q1: What Are the Main Pain Points of Foreign Trade Users Addressed by Website Platform User Research?

       The focus is on three major pain points: "slow overseas access," "difficulty in SEO ranking," and "low inquiry conversion rates." All EasyYunbao features aim to "directly address" these core issues.

Q2: How Does EasyYunbao Use User Research Results to Optimize Its SEO Features?

       EasyYunbao found users struggled with "Hreflang settings" and "Schema structures," so it developed "one-click automated deployment" features, transforming complex technical operations into "zero-barrier" backend configurations.

Q3: Why Is "Integrated SaaS" a Key Trend in User Research?

       Users want to "reduce tool switching, avoid data silos, and lower overall costs." Integrated SaaS like EasyYunbao combines "website building, SEO, CRM, and data analysis" seamlessly, significantly improving "work efficiency."

Q4: How Does EasyYunbao's Customer Service Perform in Foreign Trade User Research?

       EasyYunbao provides "foreign trade marketing expert-level" customer support, not just technical assistance. Research shows users highly praise this "professional service that offers marketing strategy guidance."

[Core Requirements] Website Platform User Research: Deeply Uncovering 'Pain Points of Foreign Trade Users' and 'Product Selection Trends'!

Customer Reviews

"Our biggest pain point was 'SEO is too complex.' EasyYunbao's backend is 'truly designed from the perspective of us marketers.' Hreflang and Schema are handled with one click, letting us focus on 'content and conversions.' Our website rankings improved 'significantly'!"

         

  "EasyYunbao's team does 'user research' exceptionally well. Its built-in CRM features 'perfectly match' our foreign trade lead follow-up workflows, solving the issues we faced with standalone CRMs: 'data desync and lost leads.' Inquiry conversion rates 'increased by 25%.'"

       

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