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"Website Platform User Research" involves systematic data collection and analysis of the "needs, pain points, behavioral habits, and satisfaction levels" of target customer groups (such as foreign trade companies and marketing personnel) when using or selecting website-building tools. Its ultimate goal is to "guide product iteration and functional innovation," ensuring the platform's market competitiveness.
Early research focused on "what features are available." Current research, especially that adopted by platforms like EasyYunbao, emphasizes "how features help users achieve business value (e.g., higher SEO rankings, better inquiry conversion rates)."

Successful research relies on accurate "user persona segmentation" and analysis of "user behavior data on the website platform." EasyYunbao analyzes user frequency and feedback on "SEO configurations, multilingual settings, and AI feature usage" to continuously calibrate its "Product-Market Fit (PMF)."

Website platform user research not only guides product development but also serves as a critical reference for businesses when "choosing website-building tools": selecting a platform that "truly understands user needs" is paramount.
For users, choosing a website platform (like EasyYunbao) that "continuously conducts user research and listens to feedback" means its products are "more aligned with actual business needs" and "future trends."
The ultimate metrics for measuring user research success are "Net Promoter Score (NPS)" and "user retention rates." EasyYunbao maintains a "high NPS" in the industry, proving users are "highly satisfied and willing to recommend" its products.
No more tolerating inefficient and complex website-building tools! Contact our experts immediately to get the "EasyYunbao Foreign Trade Website Solution" and a free "Pain Point Alignment Consultation," and choose a platform "highly aligned with your growth goals"!
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The focus is on three major pain points: "slow overseas access," "difficulty in SEO ranking," and "low inquiry conversion rates." All EasyYunbao features aim to "directly address" these core issues.
EasyYunbao found users struggled with "Hreflang settings" and "Schema structures," so it developed "one-click automated deployment" features, transforming complex technical operations into "zero-barrier" backend configurations.
Users want to "reduce tool switching, avoid data silos, and lower overall costs." Integrated SaaS like EasyYunbao combines "website building, SEO, CRM, and data analysis" seamlessly, significantly improving "work efficiency."
EasyYunbao provides "foreign trade marketing expert-level" customer support, not just technical assistance. Research shows users highly praise this "professional service that offers marketing strategy guidance."
![[Core Requirements] Website Platform User Research: Deeply Uncovering 'Pain Points of Foreign Trade Users' and 'Product Selection Trends'! [Core Requirements] Website Platform User Research: Deeply Uncovering 'Pain Points of Foreign Trade Users' and 'Product Selection Trends'!](https://img.bjyyb.net/sites/94000/94397/1764226271852560533941895168.jpeg)
Customer Reviews
"Our biggest pain point was 'SEO is too complex.' EasyYunbao's backend is 'truly designed from the perspective of us marketers.' Hreflang and Schema are handled with one click, letting us focus on 'content and conversions.' Our website rankings improved 'significantly'!"
—— Lydia S., North America Marketing Manager
"EasyYunbao's team does 'user research' exceptionally well. Its built-in CRM features 'perfectly match' our foreign trade lead follow-up workflows, solving the issues we faced with standalone CRMs: 'data desync and lost leads.' Inquiry conversion rates 'increased by 25%.'"
—— Mr. Chen, CEO of Machinery Export to Europe